Shi Lim

Shi Lim
The Incivility Epidemic
by
Patricia L Raymond
Would you just back off!?!", I snapped at Marie, a well-meaning nurse. EEOOOWWWW... not the cor
rect response from a physi
cian who speaks on civil
ity in the med
ical work
place, and author of this book. I knew it as the words left my spleen and my mouth, as I saw the shocked and hurt, then angry look on Marie's face.
http://ezinearticles.com/?The-Incivility-Epidemic
id=7410032 - Dec 05, 2012
Elevating the Status of Emotions and Communication
by
Jack Bergstrand
In addition to a clear strategy, good measures, and streamlined processes, reinventing enterprises requires a focus on personal relationships and human potential. As a result, it depends upon emotional connection and excellent communication to function well. The objective business world has often struggled with the sub
jects of emotions and communication.
http://ezinearticles.com/?Elevating-the-Status-of-Emotions-and-Communication
id=2527038 - Jun 25, 2009
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